Acceptable Use Policy

1. Purpose

Visionary Studios is a fine art marketplace connecting collectors with independent artists and galleries worldwide. We are committed to maintaining a safe, trustworthy, and legally compliant platform for all participants. This Acceptable Use Policy ("Policy") sets out the standards of conduct required of all users and the consequences of breaching those standards.

2. Who This Policy Applies To

This Policy applies to all persons who access or use the Visionary Studios platform (visionarystudios.art), including:

• Registered buyers and sellers
• Unregistered visitors and browsers
• Sellers accessing the platform through the Appraiser Marketplace
• Any person interacting with platform features including AI Search, AI Art Guide, Room Visualizer, and Live Auctions
• Any person accessing the platform via API or automated means

3. Prohibited Conduct - All Users

The following conduct is prohibited for all users and constitutes a material breach of these Terms:

3.1 Illegal Activity

• Using the platform to facilitate, promote, or engage in any activity that is unlawful under Irish, EU, or applicable international law
• Using the platform to launder money, evade tax, or circumvent anti-money laundering regulations
• Selling, purchasing, or transferring stolen artworks, artworks subject to export prohibitions, or artworks in violation of cultural heritage laws
• Importing or exporting artworks in violation of customs, sanctions, or embargo regulations

3.2 Fraud and Misrepresentation

• Providing false, misleading, or inaccurate information in any listing, communication, account profile, or document submitted to the platform
• Impersonating any person, entity, artist, gallery, or organisation
• Creating multiple accounts to circumvent account restrictions, bans, or verification requirements
• Using another person's identity or account without their authorisation
• Submitting fraudulent or fabricated certificates of authenticity, provenance records, or supporting documentation

3.3 Platform Integrity

• Attempting to access, tamper with, or interfere with the platform's systems, infrastructure, databases, or security measures
• Introducing malware, viruses, or other harmful code to the platform
• Using automated tools, bots, scrapers, or scripts to access, extract, or replicate platform content without authorisation
• Attempting to reverse-engineer, decompile, or extract proprietary platform technology
• Circumventing or disabling security, authentication, or access controls

3.4 Harmful Content

• Uploading, submitting, or transmitting content that is defamatory, harassing, threatening, abusive, obscene, or discriminatory
• Uploading content that infringes the intellectual property rights, privacy rights, or other legal rights of any third party
• Submitting content that promotes violence, hatred, or illegal discrimination on the basis of race, gender, religion, nationality, disability, sexual orientation, or any other protected characteristic
• Submitting artwork listings featuring illegal content, child sexual abuse material, or content that violates applicable law in any jurisdiction

3.5 Communication Standards

• Sending unsolicited commercial messages, spam, or bulk communications through platform messaging tools
• Harassing, intimidating, threatening, or abusing other users or platform staff through any communication channel
• Sharing personal contact details, payment details, or off-platform communication methods in platform messages for the purpose of circumventing the platform
• Attempting to conduct or arrange transactions outside the platform's payment infrastructure following initial contact through the platform

3.6 AI Features - Specific Restrictions

The following conduct is prohibited in connection with the AI Art Guide, AI Search, and any other AI-powered platform features:

• Attempting to manipulate, jailbreak, or elicit harmful, illegal, or misleading outputs from AI features
• Using AI-generated content, recommendations, or descriptions as the basis for legal, financial, or investment decisions
• Submitting inputs to AI features that contain personal data of third parties without their consent
• Using AI features to generate, facilitate, or distribute misinformation about artworks, artists, or valuations

4. Prohibited Conduct - Sellers

In addition to the general prohibitions above, the following conduct is prohibited for sellers:

• Listing counterfeit, forged, or fraudulently attributed artworks
• Shill bidding - placing bids on your own listings or arranging for others to do so
• Coordinated bidding or any scheme to artificially inflate auction prices
• Listing artworks subject to outstanding legal disputes, liens, or encumbrances without disclosure
• Charging buyers fees or amounts not disclosed in the listing price
• Directing buyers to complete payment outside the platform following a transaction initiated through the platform

5. Consequences of Breach

Visionary Studios reserves the right to take any or all of the following actions in response to a breach of this Policy, at its sole discretion and without prior notice:

• Issue a warning to the user's registered account
• Remove, restrict, or disable access to specific content or listings
• Temporarily suspend the user's account pending investigation
• Permanently terminate the user's account
• Withhold or reverse payments where fraud is suspected
• Report the conduct to relevant law enforcement, regulatory authorities, or the Irish Financial Intelligence Unit (FIU) where required by law
• Take or cooperate with legal action to recover losses or enforce platform rights

Visionary Studios is not required to provide reasons for moderation decisions and is not liable for any loss, revenue shortfall, or damage arising from enforcement action taken in good faith under this Policy.

6. Reporting a Breach

If you become aware of conduct that appears to breach this Policy - including suspected fraudulent listings, counterfeit artworks, or abusive behaviour - please report it to us at legal@visionarystudios.art. All reports are treated confidentially. Visionary Studios does not guarantee that all reported conduct will be investigated or that any specific action will be taken.

7. Relationship to Other Terms

This Policy forms part of your agreement with MTSTGEORGE LTD and must be read alongside our Terms of Service, Buyer Terms, Seller Terms, Privacy Policy, and Cookie Policy. In the event of any conflict between this Policy and our Terms of Service, the Terms of Service shall prevail.

8. Changes to This Policy

We may update this Policy from time to time. Material changes will be communicated via the platform's standard notice procedures with at least 14 days' notice before taking effect. Your continued use of the platform after the effective date constitutes acceptance of the updated Policy.

9. Contact

For questions about this Policy or to report a breach, contact us at:
MTSTGEORGE LTD (Trading as Visionary Studios™)
Email: legal@visionarystudios.art
Apt 7, 36 York Road, Dun Laoghaire, Co. Dublin, Ireland